Assistant Chief  Karry Ellis heads the Bureau of Emergency Services, what most people consider to be "The Fire Department." This Bureau is divided into 7 Battalions, three units, each working a 24 hour shift. Each unit is commanded by a Deputy Chief,  who also works a 24 hour shift. The office staff is made up of the Assistant Chief, two firefighter Administrative Liaison's, and an Administrative Secretary Teresa Langer.

Emergency Services personnel are involved in many aspects of the Division outside of suppression activities, these include:

    Providing Special Operations Services:

    Emergency Medical Services
    Bomb Disposal Unit
    Hazardous Materials Response Team
    K9 Units
    Heavy Rescue

Under the coordination of the Bureau of Fire Prevention:

Conducting fire prevention inspections
Instructing recruit firefighters
Providing Community Training

Under the coordination of the Office of Community Relations:

Juvenile Fire Setters Education
Fire Safe House programs
Teach CPR to Sophomores in High School
Presenting Fire Safety education programs and fire extinguisher demonstrations